Direct Service™ Home Protection Plans.
(scroll down for breakdowns)
All our plans include:
* Support Center 24/7/365
* Off-hours/weekend repairs at no extra cost
* All technicians are highly-trained, licensed bonded and Insured
* Front-of-the-line service
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Direct ServiceTM Total Home Protection Plan- 4-In-1 Bundle for only $399.00 or $33.25/mo.+HST
• Heating Protection Plan - reg Price 13.49/month
• Cooling Protection Plan - reg Price 13.49/month
• Plumbing Protection Plan - reg Price 9.99/month
• Eavestrough (rain gutter) - reg Price 4.99/month
Total Bundle before saving - $503.52.
That's Saving of 20%!
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Non Bundled Protection Plans:
Plumbing Protection Plan - $9.99/month + HST
Protect your home from unexpected blocked toilets, interior drains, showers and sinks.
Our Plan Includes:
Parts AND Labour Protection - Breakdown Coverage for your Plumbing and Drains:
Inclusions
Piping & Drains inside your home
Waste drains within the boundary of your property to the connection point of the main municipal drain
Diagnosis & Repair of Hot & cold water pipes, stop & waste valves, piping to your humidifier and refrigerator
Diagnosis & Repair of blocked toilets, sinks and showers
Diagnosis of blocked below grade waste-water drains
15% discount off our current parts and labour charges for permanent below grade drain repairs
Exclusions (For eligible heating units)
Faucets
Repair or replacement of fixtures or equipment (e.g. water heaters, water softeners, radiators, the toilet itself
Sump Pumps
Replacement of galvanized, lead, cast iron or non-pex plastic piping
Please contact us the full Terms and Conditions
Central Air Conditioner Insurance Program- $13.49/month
For just $13.49 per month, this is an affordable way to help keep cool year after year. Your complete check-up features: Inspection of refrigerant lines for leaks, Check operation and condition of compressor, system voltage, blower belt tension, thermostat and operating controls and temperatures.
Inspection and maintenance of the condensate line and standard air filters and condenser coils.
Your central air conditioner will be covered for:
Cost of all call outs, parts, and labour for repairs covered by the plan.
Priority appointment booking for emergency repairs.
Access to 24/7 customer help line for advice and repair appointments.
Assurance that your equipment is operating at peak performance and receive the preventative maintenance included.
Please contact us the full Terms and Conditions
Furnace Insurance Program- $13.49/month
For only $13.49 a month, we'll help ensure you avoid breakdowns with a comprehensive Preventative Maintenance visit that includes:
Your furnace will be covered for: cost of all call outs, parts, and labour for repairs covered by the plan, priority appointment booking for emergency repairs.
Access to 24/7 customer help line for advice and repair appointments, no limit on service calls, no deductibles, and no after hour service charges for repairs covered by the plan assurance that your equipment is operating at peak performance and receive the preventative maintenance included. Furnace Maintenance includes a comprehensive 8-point safety check-up and maintenance at NO CHARGE!
Please contact us the full Terms and Conditions
Natural Gas Piping Protection Plan- $9.95/month
With the average cost of natural gas piping repairs often running into the thousands of dollars, Direct Service Natural Gas Piping Protection Plan may help you avoid unexpected repair bills.
When the natural gas piping in the walls of your home leaks, it can be inconvenient, expensive and even dangerous.
Enroll now, and you can count on the Direct Service Natural Gas Piping Protection Plan to help. Here’s why:
Prompt, professional and reliable customer service representatives are available to take your call 24 hours a day, 365 days a year.
The low monthly fee, covers many of the most expensive natural gas piping repairs.(Interior natural gas piping aka inside walls of the home)
What We Protect
The Direct Service Natural Gas Piping Protection Plan covers the interior natural gas piping in the walls of your home.
All covered gas piping systems must be to all Canadian Gas standards and the pipes in place must be of a type certified by the Canadian Gas Association, Canadian Natural Gas & Propane Code, and or FIPRECAN. You are responsible for all parts and services not covered under the contract. See our Terms and Conditions below for full details.
If you suspect a gas leak, leave the area immediately and warn others to stay away. From a safe place, call 911.
Terms and conditions
The items listed below are not covered under this program:
- Any condition that arises from abuse: theft; vandalism; fire; flood; acts of nature; acts of God; freezing; electric, water or gas supply outages; power surges; flooded basements; unusual atmospheric conditions; or other abnormal conditions;
- Appliances and appliance parts;
- Natural gas piping installation, disconnection, general inspection and/or preventative maintenance items;
- Commercial property and residential property used for businesses, including but not limited to daycare centres, nursing homes/long-term care facilities or any other property used for purposes other than a single-family residence;
- Piping damaged due to improper installation;
- Pre-existing conditions with the natural gas piping;
- Repairs if a violation of an applicable code exists;
- Improperly sized piping;
- Underground piping;
- Moving or rerouting of natural gas piping during repairs;
- Relocation of the gas meter.
Any non-covered repairs or non-authorized repair will be the sole responsibility of the customer.
Eavestrough (rain gutter) - $4.99/month
For only $4.99/month, we will repair or replace any damaged parts.
Access to customer help line for advice and repair appointments.
Please contact us the full Terms and Conditions
Front Entrance Door Lock Protection - $5.99/month
For only $5.99 a month, we will repair or replace any damaged parts of your front door lock with no time limit - no questions asked.
Access to customer help line for advice and repair appointments.
Please contact us the full Terms and Conditions
Window Insurance program - $5.99/month
For only $5.99 a month, we will repair or replace any any broken windows.
Access to customer help line for advice and repair appointments.
Please contact us the full Terms and Conditions
Electrical Protection Plan - $9.99/month
Get coverage on wiring, switches, outlets, electrical panels and more - all work performed by certified electricians.
Our Plan Includes:
Parts AND Labour Protection - Breakdown Coverage for your Electrical needs.
Please contact us the full Terms and Conditions

